In a day, an average person thinks about food for about 20 times, and there is nothing that can provide a person more happiness than tasty food. We have made our taste buds so friendly to good taste by going to restaurants and cafes that now we cannot resist ourselves.
Food is a necessity and is not optional. Moreover, even when many businesses are shut because of the lockdown, the online food delivery business is doing good business.
Zomato and Swiggy have changed this field by bringing in the feature of home delivery.
People can order from restaurants that are 5-10 km away by just a few clicks. Mobile devices have made everything easy, and now everything is available for home delivery, and people love this trend. Why will someone drive 10 km when they can just order that dish and they can enjoy the food at the comfort of their homes.
Generally, a restaurant can serve only the people that live in your area or to those people who have seen the restaurant, but if the restaurant has an online presence, their circle will expand.
Let me share a personal experience, I love eating at restaurants, and I used to go to my favourite restaurant every Sunday. Now Sunday is a rush day, and thus I have to wait for at least 30 minutes outside the restaurant till I get a table. Even if I wanted a parcel, I had to wait outside as all the tables were full on Sunday and I had to wait till they were preparing my order.
Now food is something for which you do not like to wait and also the waiting process is very dull. But, one day, they told me that they are available at a food delivery app, and now I can order their food online. This helped me so much. Now, I just order a dish 30 minutes before my dinner time, and I get the food delivered by the restaurant.
There were many Sundays where I thought that it is better that I cook something delicious at home only as I would be saved by standing in line for hours.
Moreover, this also helped the restaurant by reducing their waiting lines and by making them free from the restriction of serving capacity as earlier they were able to serve as per the number of tables that they had, but now they serve to much more than that.
Businesses cannot standstill. It will either grow, or it will fall. There is no in-between. Technology is changing how we do business and is making the customer experience much more comfortable. Now it is up to you where you want to drive your business. Either you can adopt the technology, and you can grow, or you can stick to the traditional business and not take advantage of the technology.
Starting an online food delivery business is the best option for you right now as this is a growing field, and if you want to conquer it, this is your time.
Benefits of Food Delivery App Development
To support what I stated above, here are some benefits of online food delivery app development:
1. Cost Reduction:
You can earn more as restaurants don’t just charge for the food, they charge for the service that they provide, the ambience that they have to create, and all the decorations that they have purchased. If someone comes to your restaurant, they will occupy the table for at least half an hour.
Well, in the case of the online food delivery app, they will order from the app itself. You just have to prepare their order and get it delivered to their place. This is much more cost-efficient than the traditional way.
The customer gets comfort and convenience, and thus it is a win-win situation.
2. Customers have a Better Choice:
The online food delivery app is like a Walmart of restaurants. You will get Chinese restaurants, Indian restaurants, Thai cuisine, cafes, etc. The customer gets all the variety at a single place. This is something that one single restaurant cannot offer.
People can choose between 10-12 restaurants, and they can order different food each time. They can decide if they want to eat vegan or non-vegan foods.
3. Restaurants Earn more Revenue:
The traditional menu and an online menu are very different. You can add photos of the dish in online menus. Now people can order dishes by seeing the actual meal.
Users also leave reviews with photos and ratings, and this also helps the restaurants.
Customers can take all the time they want to think about what they want to eat as no waiter would be standing on their heads. Hence, they can spend time exploring to decide what is best for their taste buds and what they actually want to eat. This works wonderfully for both, the customer and the restaurant. Restaurants that use such apps often end up generating higher revenues.
4. Better Customer Interaction:
This point is to bust a myth. Restaurants always think that if they will go for an online food delivery app development, they will end up losing the customer interaction. However, this is just a misconception because as a restaurant, you are not entirely going online. You will deliver online food only to those customers that want it. You will have other customers that will come and eat at your restaurants.
However, while online delivery, you will need to converse with some customers too. Hence it is wrong to say that you would not have any interaction. Tasty food, efficiency and on-time delivery can compensate for the lack of face-to-face interaction.
5. Reduction in Errors:
Orders that are taken over the phone or by waiter or waitress can have errors in them due to human interaction. The probability of errors increases at the time of holidays. Crowd causes chaos, and in this case, the chaos is the error while taking the order.
Even a small mistake can spoil the reputation of the restaurant, but when the order is placed online, the computer sends the order, and thus there can be no errors.
So if these features have convinced you that starting your online food delivery business by going for a food delivery app development is the right idea, you will need a mobile app development company that can build the best possible online food delivery app for you.
But before you start finding a food delivery app development company, let’s go through the process of how a food delivery app works:
How a Food Delivery App Works?
- A customer will sign up by creating an account, and then they will start scrolling different restaurant menus.
- The customer will add the dish to the cart.
- If they have any coupons or discount offers, they will apply it before the payment.
- The customer will select the payment option and will make the payment.
- Now, the restaurant owner’s app will get the notification about the order, and they will start preparing the order.
- The customer can check the order preparation time via the app dashboard.
- The restaurant will contact the nearest driver for the delivery.
- As soon as the driver gets the food, the customer will get the notification that the food is on its way.
- After the food is delivered, the customer can share the rating.
The process is simple, but it is highly dependent on the features and the user interface of your app. The more features you have and the friendlier the user interface is, the better the quality of the app will be.
Here also, this is based on the mobile app development company that you choose. Therefore you should try to select the best company.
An experienced app developer will have the required expertise in developing your online food delivery app, and thus you will get the best Android and iOS apps. There will be two apps and one admin panel, and it is necessary that they should have all the essential features.
Here is an overview of feature-rich and customizable online food delivery app:>
Food Delivery User Application
Food Delivery Restaurant Application
Food Delivery Backoffice Functions
Businesses are booming online, and food is such a business that will never go down. The important thing here is that you should hire the best mobile app development company to create your online food delivery app as all the business activities will be based on the app.