Privacy Policy
Home → Privacy Policy
At Capermint Technologies ("Capermint," "us," "we," or "our"), we prioritize the privacy of our users ("users," "you," or "your"). This Privacy Policy ("Policy") outlines how we collect, store, use, and manage information, including personal data, that you provide or we gather in connection with your use of our mobile applications (the "Apps" & “Games”).
It's important to understand that this Policy applies only to information collected or received by Capermint Technologies through your use of our Apps & Games. We are not responsible for the practices of third-party individuals or companies, the content of their websites, how they use information you provide them, or any products or services they offer. Links to these external sites do not imply our sponsorship or affiliation with those entities. By using our Apps or Games, you signify your agreement to this Policy and the processing of your data, including personal information, as described herein. If you disagree with these terms, please refrain from using our Apps & Games.
For any questions or concerns regarding our privacy policy or practices, feel free to contact us at hello@capermint.com.
At Capermint Technologies, we collect information to enhance your user experience with our Apps & Games, improve our services, and potentially develop future applications. Here's a breakdown of the information we collect and how we use it:
Types of Information Collected
We may gather various types of information, including:
- Device information (operating system, device model, unique device identifiers)
- Usage data (app usage patterns, features accessed, screen interactions)
- Information you provide directly (limited to specific functionalities within the Apps & Games, subject to your consent)
The information we collect is primarily used for:
- App improvement: Analyzing usage data helps us identify areas for improvement and enhance the overall user experience within our Apps or Games.
- Research and development: We may use anonymized data for internal research to develop innovative features and functionalities for future applications.
- Communication: If a specific App functionality requires it, we may request your consent to collect limited information to facilitate communication (e.g., in-app support features).
The information we collect may be stored on servers located in the United States or other secure locations around the globe. We prioritize secure storage practices to safeguard your data.
When you connect to the internet while using our Apps and Games, we may receive certain information through third-party analytics partners (such as platform stores or app analytics services). This information may include, but is not limited to:
- Device identifiers: Non-personally identifiable device information (operating system, device model)
- Usage data: Usage patterns within the App or Game (features accessed, screen interactions, gameplay data)
- Anonymized performance data: Performance metrics related to the App or Game (e.g., frame rate, loading times)
We prioritize collecting anonymized data that doesn't directly reveal your identity. However, if you choose to include personal information (like your real name) in your user ID on a third-party platform, that information may be transmitted to those platforms and used according to their privacy policies.
The information collected through analytics is crucial for:
- Product improvement: Analyzing usage patterns helps us identify areas for improvement and optimize the user experience within our Apps and Games.
- Troubleshooting: Analytics data can assist in troubleshooting technical issues and ensuring smooth functionality of Apps and Games.
- Understanding User Trends: Analyzing anonymized usage data helps us understand how users interact with our Apps and Games, which informs future development decisions and potential feature additions.
The collected data may be associated with a unique identifier (device ID or anonymized user ID) for the sole purpose of providing you with in-app or in-game services or support. This information may be stored on servers maintained by our analytics partners or other secure locations around the globe.
This revised section avoids copying the Cloudhead Games example but expands the scope to include games, conveys similar information about data collection through analytics, its anonymized nature, and how it's used for product improvement, troubleshooting, and understanding user trends. It also mentions potential storage locations for this data.
When you contact our customer support team, we may collect your email address to:
- Assist you with your inquiry or request related to our Apps or Games.
- Potentially offer relevant follow-up communication regarding your support interaction.
In some instances, we may offer you the option to receive email notifications about company news, promotions, or updates related to our Apps and Games. You will only receive these communications if you explicitly choose to opt-in.
We respect your right to privacy and control over your information. You can unsubscribe from marketing communications at any time by following the "unsubscribe" link included at the bottom of each email or by contacting us at hello@capermint.com.
We strive to continuously improve your experience with our Apps and Games. This may involve occasionally sending updates, patches, or push notifications containing:
- Bug fixes and performance improvements
- New features and functionalities
- Important security updates
Our Apps may offer in-app settings to manage your notification preferences. You can typically choose to receive updates, patches, and notifications related to functionality or critical information.
If you prefer not to receive any push notifications from our Apps or Games, you can always disable them through your device's notification settings.
Disabling all updates and notifications might limit your ability to experience the latest features and critical security improvements within our Apps and Games.
The information we collect through our Apps and Games, or that we receive from our partners, is used for the following purposes, which may also be disclosed within the Apps or Games themselves:
- Product Improvement: We use your data to improve our Apps and Games, including developing new features, fixing bugs, and optimizing performance.
- Personalized User Experience: By understanding your preferences and usage patterns, we can personalize your experience within our products and make them more enjoyable.
- Customer Support: We use your information to respond to your inquiries, requests, and provide customer support.
- Delivery of Services: Your information may be necessary to deliver specific features or functionalities within our Apps and Games.
- Communication: We may use your information to send you relevant communications, such as confirmations, technical notices, updates, security alerts, and support messages.
- Data Analytics: We may anonymize or aggregate your data to gain insights into user trends and preferences, allowing us to improve our products and services.
In some cases, we may combine the information we collect from you with data obtained from third-party sources or other users of our Apps and Games. This anonymized or aggregated data allows us to understand user preferences better and provide a more tailored experience.
Capermint Technologies prioritizes the privacy of your information. We generally do not share your personal data with third parties except in the following instances:
- Service Providers: We may collaborate with third-party service providers to assist with various operations, such as data analysis or customer support. These partners may have limited access to your information only to perform the specific services requested by Capermint Technologies. We maintain strict agreements with our service providers to ensure they adhere to high privacy standards and confidentiality practices.
- Legal Requirements: We may disclose your information if necessary to comply with legal obligations, respond to court orders or subpoenas, or when we believe such disclosure is essential to enforce our policies, investigate potential fraud, or protect the safety and rights of our users or ourselves.
- Business Transfers: In the event of a merger, acquisition, or asset sale involving Capermint Technologies, a transfer of your information to a successor entity may occur. We will provide you with a clear notification in such cases, outlining any changes to the privacy policy or ownership of your data.
- Aggregated or Anonymous Information: We may share anonymized or aggregated data trends (which does not directly identify you) with hardware manufacturers, platform hosts, publishers, or other business partners. This information helps us understand user preferences and improve our products and services.
Capermint Technologies reserves the right to update this Privacy Policy periodically to reflect any changes in our information practices or comply with relevant legal requirements. We will notify you of any material changes through the following methods:
- Email Notification: We may send an email notification to the address associated with your account.
- In-App Notice: We may display a prominent notice within our Apps informing you about the updated policy.
We encourage you to periodically review this Privacy Policy for the latest information on how we collect, use, and protect your data.
Capermint Technologies prioritizes the security of your information. We implement reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Secure Storage: We store your information on secure servers that utilize industry-standard security practices.
- Data Transmission Encryption: We encrypt your data during transmission to minimize the risk of unauthorized access by third parties.
- Regular Security Reviews: We conduct regular security reviews of our systems and processes to identify and address potential vulnerabilities.
While we strive to create a secure environment for your information, it's important to understand that no electronic data transmission or storage method is completely foolproof. We cannot guarantee the absolute security of your data; however, we are committed to maintaining strong safeguards and security practices.
Capermint Technologies respects your right to access and control your information. You can request access to the personal data we hold about you by submitting a written request to [insert Capermint Technologies email address]. While we strive to fulfill all access requests, we reserve the right to deny access in certain situations, such as:
- Legal Requirements: When denying access is mandated by law.
- Privacy of Others: When fulfilling your request could negatively impact another individual's privacy.
- Prohibitive Costs: When fulfilling the request would incur excessive costs.
- Frivolous Requests: When requests are deemed repetitive, unfounded, or harassing.
If you believe the information we hold about you is inaccurate or incomplete, you can submit a written request to [insert Capermint Technologies email address] detailing the specific changes you require. We will make commercially reasonable efforts to promptly review and address your request.
Capermint Technologies retains the data we collect for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Here's a breakdown of our data retention practices:
- Meeting Business Needs: We will retain data for as long as it is necessary to deliver, operate, and improve our Apps and Games, and fulfill your requests (e.g., customer support interactions).
- Legal Obligations: In some cases, we may be required by law to retain your data for a specific period. This may include complying with tax regulations or legal proceedings.
- Consent Withdrawal: If you withdraw your consent to the processing of your data, we will cease using your information for that purpose and delete it, unless its retention is necessary for legal reasons.
When your relationship with Capermint Technologies ends, we will delete or de-identify your data unless its retention is required for legal purposes or compliance reasons.
Capermint Technologies understands the importance of protecting children's privacy. Our Apps and Games are not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13.
Parental Responsibility:
We encourage parents and guardians to be actively involved in their children's online activities. Here are some resources that can help:
- National Center for Missing and Exploited Children: https://www.missingkids.org/
- ConnectSafely: https://www.connectsafely.org/
If you believe your child has provided us with personal information, please contact us at hello@capermint.com. We will take steps to promptly delete such information from our records.
Capermint Technologies operates globally and may transfer information we collect about you to affiliated entities or third-party service providers located in various countries. These transfers may involve transferring your data to regions with different data protection laws than your own jurisdiction.
We take steps to ensure adequate data protection safeguards are in place whenever we transfer your information internationally. These safeguards may include:
- Standard Contractual Clauses (SCCs) approved by regulatory authorities
- Transferring data to countries deemed adequate by regulatory bodies
- Implementing strong data security practices
We will not transfer your information to any third party unless we are satisfied that they will comply with applicable data protection laws and regulations.
By using our Apps and Games, you acknowledge that your information may be transferred internationally in accordance with this Privacy Policy.
Capermint Technologies Pvt Ltd
304-305, Shivalik Shilp,
Iscon Cross Road, Ahmedabad,
Gujarat - 380015
hello@capermint.com